CB44 Terms & Conditions — A Complete & Clear Guide for Malaysian Users

In these CB44 Terms & Conditions, the following words and phrases carry the meanings stated below unless the context requires otherwise:

• "CB44" refers to the online betting platform accessible at cb44.life, including all related branches, subsidiaries, and representatives.
• "Member" or "User" refers to any individual who has registered and holds an active account on the CB44 platform.
• "Account Balance" refers to the total amount of cash (excluding bonuses) held in your CB44 account at any given time.
• "Bonus Balance" refers to bonus credits applied to your account through promotions, welcome bonuses, or CB44 reward programmes.
• "Wagering" refers to any bet placed on slots, sports, Live Casino, or e-sports through the CB44 platform.
• "Wagering Requirement (WR)" refers to the minimum wagering requirement that must be met before winnings from a bonus can be withdrawn.
• "RTP" (Return to Player) refers to the theoretical long-term percentage of total wagers returned to players in slots games.
• "RNG" (Random Number Generator) refers to the software system that ensures game outcomes are entirely random and unpredictable.
• "RM" refers to the Malaysian Ringgit (MYR), the official currency of Malaysia used for all transactions on the CB44 platform.

The CB44 platform has strict eligibility requirements to ensure the safety of all users and compliance with applicable laws.

To register and use the CB44 platform, users must meet all of the following requirements:

1. Aged 18 or above at the time of registration.
2. Residing in or physically located within a jurisdiction that permits access to online betting services.
3. Not listed on any self-exclusion register maintained by any gambling regulatory body.
4. Has full legal capacity to enter into a binding contract.
5. Register under your own name only — registering on behalf of another person is prohibited.
6. Not currently subject to any bankruptcy or insolvency proceedings that affect financial capacity.

CB44 reserves the right to decline registration or terminate the account of any user who does not meet these eligibility requirements, at any time and without prior notice.

Each CB44 user is only permitted to have one (1) active account at any time. Holding more than one account — whether under the same name, phone number, email address, device, or IP address — is a serious violation that may result in the closure of all associated accounts and forfeiture of all funds.

• All information provided during registration must be accurate, complete, and up to date. Providing false information is a breach of these terms.
• Users are solely responsible for keeping their password and account login details confidential.
• CB44 shall not be liable for any losses arising from unauthorised access resulting from a user's failure to keep their password confidential.
• Users must notify CB44 immediately if they suspect any unauthorised access to their account.
• Identity verification (KYC — Know Your Customer) may be required prior to your first withdrawal or when requested by CB44.

CB44's KYC verification process may require a copy of your identification card, proof of address, and proof of the payment method used. These documents are stored securely and used solely for identity verification purposes.

CB44 supports a range of deposit methods commonly used by Malaysians. All transactions are processed in Malaysian Ringgit (RM) and secured with 256-bit SSL encryption.

CB44 accepts the following deposit methods:

• Touch 'n Go eWallet — Instant processing, minimum deposit RM10
• DuitNow — Instant processing, minimum deposit RM10
• GrabPay — Instant processing, minimum deposit RM10
• Boost — Instant processing, minimum deposit RM10
• ShopeePay — Instant processing, minimum deposit RM10
• FPX — Maybank2u — Processing in 1–3 minutes, minimum deposit RM10
• FPX — CIMB Clicks — Processing in 1–3 minutes, minimum deposit RM10

CB44 reserves the right to decline, suspend, or cancel any deposit suspected of originating from an unlawful source, involving fraud, or breaching anti-money laundering (AML) regulations. Once processed, a successful deposit cannot be unilaterally reversed by the user.

CB44 is committed to processing all valid withdrawal requests promptly and transparently. Withdrawals are subject to the following conditions:

1. The minimum withdrawal amount is RM50 per transaction.
2. Users must complete KYC verification before their first withdrawal request can be processed.
3. Withdrawals will only be processed to the same payment method used for the deposit — or to a method that has been registered and verified under the user's name.
4. Standard processing time is between 30 minutes and 24 hours, depending on the withdrawal method and the user's VIP tier.
5. VIP members enjoy priority processing for faster withdrawals.
6. CB44 reserves the right to request additional supporting documents for withdrawals exceeding a certain amount as a fraud prevention measure.

CB44 reserves the right to delay or withhold withdrawals that are under investigation for suspicious activity, fraud, or breach of terms. Users will be notified of any such hold within a reasonable timeframe.

CB44 offers a wide range of bonuses and promotions to members — including a welcome bonus of up to RM888 for new members, reload bonuses, free spins, cashback, and a VIP programme. All bonuses are subject to the specific terms stated in each respective promotional offer.

The following general terms apply to all CB44 bonuses:

• Each bonus carries a wagering requirement (WR) that must be met before winnings can be withdrawn.
• WR is calculated based on total wagers (not losses) — every ringgit staked on eligible games counts.
• Credited bonuses cannot be transferred to another account or converted directly to cash.
• CB44 reserves the right to withdraw or void any bonus if there is evidence of abuse, including hedging, reverse-side betting, or the use of multiple accounts.
• Each promotion may only be claimed once per player unless otherwise stated.
• Maximum winnings from free spins or no-deposit bonuses may be subject to specific caps.

All bets placed on the CB44 platform — whether on slots, Sports Betting (Malaysia Super League, EPL, badminton, NBA, MotoGP), Live Casino, or e-sports — are subject to the following rules:

1. Minimum bet is RM1 for most games unless otherwise stated.
2. All slots game outcomes are determined by an independently audited RNG — no manipulation is possible or permitted by CB44 or any player.
3. For Sports Betting, the odds displayed at the time a bet is placed are the odds used to calculate winnings — any change in odds after the bet is confirmed will not affect active bets.
4. CB44 reserves the right to void bets placed based on incorrect information, technical errors, or proven fraud.
5. In the event of a technical issue or system disruption during a game session, CB44 will rely on system records to determine the valid outcome.
6. Bets placed after the actual result of an event is known (post-event betting) are void and will be cancelled.
7. CB44 reserves the right to set maximum betting limits for any market or game at any time.

For in-play betting (placed while a match is in progress), users acknowledge that odds can change rapidly and continuously. CB44 is not liable for bets placed based on odds that have already changed during processing.

The following activities are strictly prohibited on the CB44 platform and may result in immediate account closure, forfeiture of funds, and legal action where applicable:

• Registering more than one account or using another person's account.
• Using software, bots, automated scripts, or third-party tools to gain an unfair advantage in any game.
• Exploiting bugs, software errors, or system vulnerabilities to gain an unfair advantage.
• Hedging or reverse-side betting specifically designed to meet WR without genuine risk.
• Money laundering — using the CB44 platform as a channel to move illicit funds.
• Sharing your login credentials or allowing another party to access your CB44 account.
• Using a credit or debit card that does not belong to you to make a deposit.
• Providing false or misleading information during the KYC process or in any communication with the CB44 team.
• Threatening or acting abusively toward CB44 support staff.

A CB44 account may be closed or suspended in two ways — at the user's own request, or at CB44's discretion.

Closure at the user's request: Users may close their CB44 account at any time by contacting the support team. Any real-money balance in the account will be returned upon completion of the verification process. Bonus balances that have not met the WR will be forfeited.

Suspension or Closure by CB44: CB44 reserves the right to suspend or close any account in the following situations:

• Breach of any part of these Terms & Conditions.
• Suspected fraudulent activity, money laundering, or platform abuse.
• Failure to complete the KYC process within the specified timeframe.
• Requests from authorities or regulatory bodies.
• Account inactive for more than 12 consecutive months.

CB44 respects the privacy of all users and is committed to protecting personal information collected through the platform. All collection, processing, and storage of personal data is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Information collected by CB44 includes full name, date of birth, identification number, email address, phone number, transaction records, and platform usage data. This information is used to:

• Identity verification and fraud prevention.
• Processing of deposits and withdrawals.
• Account and promotional communications (with consent).
• Compliance with legal and regulatory requirements.
• Improving the user experience and the CB44 platform.

CB44 will not sell, rent, or disclose users' personal information to third parties without their consent, unless required by law. For further details, please refer to CB44 Privacy Policy.

CB44 continually invests in the latest security infrastructure to protect the data and funds of all users. Key security measures in place include:

• 256-bit SSL encryption for all communications between users and CB44 servers.
• Two-factor authentication (2FA) available as an additional layer of protection for user accounts.
• 24/7 Monitoring by CB44's security team to identify and respond to threats.
• Segregated fund storage — user funds are held in segregated accounts, completely separate from the company's operational funds.
• Regular independent audits of the RNG systems and platform security by accredited third-party bodies.

While CB44 takes all reasonable steps to ensure security, users are also responsible for protecting their accounts by using strong passwords, keeping login credentials confidential, and promptly reporting any suspicious activity.

CB44 takes every user complaint seriously and is committed to resolving all disputes fairly and promptly.

How to submit a complaint to CB44:

1. Reach CB44's support team via Live Chat within the platform — the fastest way to handle minor complaints.
2. Send a detailed email to support@cb44.life — include your account number, date of the incident, and a full description.
3. CB44 will acknowledge receipt of a complaint within 24 hours and provide a full response within 5 business days.

If a user is unsatisfied with CB44's decision, they may refer the dispute to a recognised alternative dispute resolution (ADR) body. CB44 will cooperate fully in any legitimate dispute resolution process.

To the extent permitted by Malaysian law, CB44 shall not be liable for:

• Any financial losses arising from betting outcomes — including direct, indirect, incidental, or consequential losses.
• Temporary service disruptions due to scheduled or unscheduled maintenance, technical failures, or events beyond CB44's control.
• Unauthorised access to a user's account resulting from the user's failure to keep their password confidential.
• Disputed betting outcomes where CB44's system records confirm a valid result.
• Fluctuations in currency value or any tax implications arising from winnings.

Under no circumstances shall CB44's total liability to a user exceed the net deposit amount made by that user in the 30 days preceding the claim.

CB44 reserves the right to modify, add, or amend any part of these Terms & Conditions at any time, at the company's sole discretion. All amendments will:

• Displayed on this page with the latest updated date.
• All active members will be notified via email or in-platform notification at least 7 days before any changes take effect, unless urgent circumstances require immediate implementation.
• Effective from the date stated in the amendment notice.

Continued use of the CB44 platform after the effective date of any amendment constitutes full acceptance of the revised terms. Users who do not agree with the changes must stop using the platform and close their account before the amendment takes effect.